Privacy Policy

Effective Date: August 2025

Last Updated: August 2025

INOZETEK (“Company,” “we,” “us,” or “our”) operates the B2B store at inozetekusa.com (the “Website”) on the Shopify platform. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or place an order.

1. Information We Collect

a. Information You Provide
Account Registration: Name, business name, business address, email address, phone number, resale certificate (if applicable).
Orders: Billing address, shipping address, payment information (processed by Shopify or our payment processor), order history.
Support & Communications: Any correspondence you send us via email or contact forms.

b. Information Collected Automatically
Device & Usage Data: IP address, browser type/version, operating system, referrer URL, pages visited, and timestamps.
Cookies & Tracking: We use cookies, web beacons, and similar technologies to personalize your experience and gather analytics. See Section 5 for details.

2. How We Use Your Information

Order Processing & Fulfillment: To confirm and ship your orders, send invoices, and provide customer service.
Account Management: To create and maintain your dealer account, verify eligibility, and manage approvals.
Communications: To send transactional emails (order confirmations, shipping updates), and, if you opt in, marketing communications about new products, promotions, and events.
Analytics & Improvement: To analyze site usage, troubleshoot issues, and improve our Website and services.
Legal Compliance: To comply with applicable laws, regulations, and Shopify’s terms.

3. Information Sharing & Disclosure

We do not sell your personal information. We may share your data with:
Service Providers: Shopify, payment processors, shipping carriers, and other vendors who perform services on our behalf.
Compliance & Safety: Law enforcement, government authorities, or legal counsel when required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred under the same privacy commitments.

4. Cookies & Tracking Technologies

We and our third-party partners use cookies and similar tools to:
Enable Core Functionality: Shopping cart, account login, security.
Personalize Experience: Remember preferences and settings.
Analytics & Advertising: Google Analytics, Facebook Pixel, and other tracking for site usage, performance, and targeted advertising.

You can manage or disable cookies through your browser settings, though this may affect site functionality.

5. Data Security

We implement technical and organizational measures to protect your information from unauthorized access, alteration, or destruction. These include encryption in transit (HTTPS), secure servers, and limited access controls. However, no internet transmission is completely secure; you use our Website at your own risk.

6. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:
Access or Portability: Request a copy of the personal information we hold.
Correction: Update or correct inaccurate data.
Deletion: Request erasure of your personal data (except where retention is required by law).
Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link or by contacting us.

To exercise these rights, email us at privacy@inozetekusa.com.

7. Third-Party Links

Our Website may include links to third-party sites (e.g., payment gateways, social media). We are not responsible for their privacy practices. Please review their policies directly.

8. Children’s Privacy

Our services are intended for businesses and individuals aged 18 or over. We do not knowingly collect information from children under 18. If you believe we have such data, please contact us for removal.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. We will post the revised policy with a new “Effective Date.” Your continued use after changes constitutes acceptance.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

INOZETEK USA
905 Westminster Ave, Unit F
Alhambra, CA 91803, USA
Email: privacy@inozetekusa.com
Phone: +1 626-360-8889

Thank you for trusting INOZETEK with your information. We are committed to keeping it safe and transparent.